If you have questions about an existing order,
placing a new order, or just general product information,
you can e-mail info@apessentials.org
or call us toll free at (800) 772-9910. For international inqueries please call (516) 872-9646. Our Customer Service
Representatives will be happy to answer any questions you
may have.
To facilitate a prompt reply to your e-mail, please provide the following information:
Your
Name
Address
Order # (if applicable)
How would you like us to respond?
• If by e-mail, please include your e-mail address.
• If by phone call, please provide us with a telephone
number.
Company Address:
AP Essentials
484R Merrick Road
Lynbrook, NY 11563
To Place an Order:
• Phone: (516) 872-9646
• Fax: (516) 872-3511
• E-mail: info@apessentials.org
• Mail orders to
above address
Returns Policy:
If for any reason you are not completely satisfied
with your purchase from AP Essentials, simply return
it within 15 days of receipt for a prompt and friendly refund
or exchange. If you are returning an item for a refund or
exchange and AP Essentials was not at fault, all shipping
charges are the sender’s responsibility. Please ship
items back to the following address:
AP Essentials Returns 484R
Merrick Road Lynbrook,
NY 11563
If you are returning/exchanging an item because you received
damaged merchandise or the wrong item was sent to you within
15 days of purchase, please e-mail or call AP Essentials so we can arrange for a UPS call tag and have the package
picked up and sent back to our facility free of charge.